Frequently asked questions

Out in Kent is a local discovery platform for finding places to eat, drink and visit, plus events and offers across Kent.

Yes. Browsing and a standard venue listing are free. Premium profiles and promoted placements may be introduced later, but they will always be clearly labelled.

Describe what you fancy and where, such as ‘dog-friendly pub near Maidstone with a Sunday roast’. The service interprets the request and recommends suitable approved listings from the Out in Kent database.

No. Your browser asks for permission and provides a temporary location so nearby results can be calculated. Precise location is not stored in Out in Kent analytics.

Choose List your venue, create a free business account and complete the profile. Add accurate opening hours, features, links and recent photos. The listing stays private until it has been reviewed.

We aim to review new venue submissions and acknowledge support enquiries within two working days. Complex ownership checks may take longer, but we will keep you informed.

Yes. Sign in to the business dashboard to update venue details, upload photos and submit events or offers. Material changes may return to the moderation queue before going live.

Yes. Verified venue managers can submit events with an image, ticket information and booking link, and offers with dates and clear terms. Alcohol promotions aimed at under-18s are not allowed.

Reviews are moderated before publication. They should be honest, relevant and based on genuine experience. Businesses cannot pay to remove a fair negative review.

Email support@outinkent.co.uk with the venue name, the information that needs changing and any supporting detail.